How many times a day do you say “sorry”? If you say sorry so often that you can’t remember just how often, it might be time…
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Tester feedback: “I’ve heard a lot of depuffing promises in my day—this clear gel actually makes good on them,” says executive beauty director Jenny Bailly. “I…
Do you know that feeling when you make plans in a good mood and then you actually have to go through with them? Many of us…
by Peggy M. Parks, AICI CIP, CPBS How Bad Customer Service Can Lose You Customers Not too long ago, I made an appointment for a much-needed…